From 0.1 to 2 cm inclusive
Stripe pre-authorisation
The sea is waiting.
We will take care of your SUP. A repair does not erase its story: it makes the next outing possible.
It all starts with a measurement.
Measure the widest point of the puncture. Its size gives you an immediate price or, for larger damage, starts an assessment based on your photos.
The measurement entered online provides an initial category. Repairability is confirmed after we receive and inspect the SUP.
Over 2 and up to 5 cm inclusive
Stripe pre-authorisationOver 5 cm
We assess the three photos firstOur clarity pledge. If the first inspection finds that the SUP cannot be repaired, we capture only €5 and release the rest of the pre-authorised amount.
We do not just repair a board. We shorten the distance between you and the water.
Some outings begin before you reach the beach: as you prepare the board, check the wind and picture the first paddle stroke.
A puncture interrupts that moment. Our service gives you a clear route towards your next return to the sea.
Four steps. One direction.
Start online, arrange shipping and follow every step through your private link.
- 01
Measure
Enter the widest part of the puncture in centimetres.
- 02
Photograph
Upload the whole SUP, the damage detail and the puncture next to a ruler.
- 03
Pre-authorise
Stripe reserves the expected amount without capturing it straight away.
- 04
Ship
Once authorised, you receive the address and send the SUP to Cattolica.
Both outbound and return shipping are paid by the customer. You arrange collection and shipping; we agree the return method and details with you.
Open your request.
You will need the damage measurement, three photographs and the address where the SUP should be returned.
The journey back starts here.
Clear questions, direct answers.
If your case is not covered here, email us before arranging collection.
hello@bussolarialessio.meIs the pre-authorisation already a charge?
No. Stripe reserves the amount on your card, but RiparoSUP captures it after inspecting the SUP. If the authorisation expires before inspection, we may ask you to renew it from your request link.
What happens if the SUP cannot be repaired?
After the first inspection, we capture only the €5 assessment fee and release the rest of the pre-authorised amount. We then agree the board's return with you.
Who pays for collection and shipping?
The customer arranges and pays both shipping to Via del Prete 121, Cattolica, Italy, and the return. Return details are agreed directly.
The puncture is over 5 cm: can I still start a request?
Yes. Upload the three required photographs: we prepare a manual quote and only then can you proceed with pre-authorisation.
Why are three photographs always required?
The overview shows context, the close-up makes the puncture clear and the ruler photo confirms the declared measurement. Final repairability is still assessed on the SUP we receive.
Your next outing can start today.
Measure the puncture and open your request. We will take care of the rest, one step at a time.
Assess the damage